Last Ones, Best Ones

Our last day of company visits in Italy was by far my favorite. We started of the day at Gruppo Sinergia which specializes in the e-commerce field like Amazon. They ship to customers all over Italy and Europe. One thing that really impressed me about the company was their productivity despite their small size. The head of the location we visited said that they ship 3500 items a day and generate $150 million in revenue a year with 700,000 SKU. The most impressive thing that he said to us was they have never lost a client in 10 years. I don’t think I’ve ever heard of a company doing anything like that which is extremely impressive. I’m also interested in how they track whether or not they’ve lost a customer since they are an online marketplace.

The second company we visited was a few doors down from Gruppo Sinergia and it was a tailoring company. I really enjoyed this one because this was the only company we visited on the whole trip that specialized in menswear. I liked seeing this because not only were none of the companies we visited specifically for men, but most of them didn’t have menswear at all so it was cool to finally see something I could really relate to. This company kept the trend of small Italian businesses going, and said that they have 30 tailors and have been open for 30 years which is a long time for a small company. They also exposed me to a new material called bamboo cloth which isn’t as popular in America but is apparently very popular in Italy and the rest of Europe. It is a very high quality fabric with natural shine and it doesn’t start to lose quality once you have it for a while.

With our last company visit of the trip, the saying “save the best for last” definitely rang true. The visit to MF-1 Mario Faroni Knitwear company was by far my favorite visit of the trip. When we arrived we first got a tour of the production side of the company where they do their knitting. While the group was getting a general overview from the tour guide, Mario Faroni himself pulled over myself and about 4 other students and gave us his own information about the processes. It was really informative about how the different machines are able to sew different kinds of shirts depending on the design. The best part, however, was the quality control room which was what I like to call “designer heaven.” There were piles upon piles of unreleased clothes from brands like Gucci, Alexander McQueen, Dior, and so many more. There was even a while in the back of the room of past projects, and they’ve worked with people like Georgio Armani, Kanye West, Gianni Versace, and so many more greats. I’ve never seen anything like that, and don’t think I ever will quite honestly.

2 Comments Add yours

  1. Kasey says:

    It is really intriguing to me that the first company you visited has remained so successful over the past years despite their small size! I think it is very telling that they have not lost a client in the past decade; you can see that they are customer oriented and are very driven!

  2. Kasey says:

    I think it is super interesting that the first company you visited has been so successful despite their small size! It is inspiring to hear how much they produce given the struggles of not having a large area, and how they also have remained so customer-oriented to have not lost a customer in over a decade!

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